Research map: SkipTheQ: Impact of a digital appointment system on waiting times and patient satisfaction at a tertiary hospital pharmacy in Gauteng province, South Africa

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Papers in this map

  1. Determinants of patient satisfaction: a systematic review · Enkhjargal Batbaatar · 2016 · 888 citations · Cited by this paper
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  15. Can Yardstick Competition Reduce Waiting Times? · Nicos Savva · 2019 · 72 citations · Cited by this paper
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  17. Quality of generic medicines in South Africa: Perceptions versus Reality – A qualitative study · Aarti Patel · 2012 · 65 citations · Cited by this paper
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  19. Digital health and health equity: How digital health can address healthcare disparities and improve access to quality care in Africa · Ibraheem Olasunkanmi Qoseem · 2024 · 59 citations · Cited by this paper
  20. Structural physical activity restriction, cerebrovascular and diabetes mortality, and long-term care intensity in Japan: An ecological panel study across 47 prefectures (2013−2022) with a COVID-19 counterfactual analysis · 2026 · Related
  21. Patients\' response to waiting time in an out-patient pharmacy in Nigeria · Wilson O. Erhun · 2005 · 53 citations · Cited by this paper
  22. Reducing pharmacy patient waiting time · Shoaib Alam · 2018 · 49 citations · Cited by this paper
  23. Effect of waiting time on patient satisfaction in outpatient: An empirical investigation · Hui Zhang · 2023 · 48 citations · Cited by this paper
  24. Reducing the Length of Stay by Enhancing the Patient Discharge Process: Using Quality Improvement Tools to Optimize Hospital Efficiency · Yacoub Abuzied · 2021 · 44 citations · Cited by this paper
  25. Impact of value added services on patient waiting time at the ambulatory pharmacy Queen Elizabeth Hospital · Benjamin Chuan Ching Loh · 2017 · 37 citations · Cited by this paper
  26. A Generic Discrete‐Event Simulation Model for Outpatient Clinics in a Large Public Hospital · Waressara Weerawat · 2013 · 35 citations · Cited by this paper
  27. Nurses’ perceptions of and satisfaction with the use of automated dispensing cabinets at the Heart and Cancer Centers in Qatar: a cross-sectional study · Manal Zaidan · 2016 · 33 citations · Cited by this paper
  28. How to adjust the expected waiting time to improve patient’s satisfaction? · Hui Zhang · 2023 · 30 citations · Cited by this paper
  29. An optimized queue management system to improve patient flow in the absence of appointment system · Komal Aqeel Safdar · 2020 · 29 citations · Cited by this paper
  30. Use of research evidence varied in efforts to expand specific pharmacist autonomous prescriptive authority: an evaluation and recommendations to increase research utilization · Akshara Kumar · 2022 · 28 citations · Cited by this paper
  31. Conceptualising contexts, mechanisms and outcomes for implementing large-scale, multisite hospital improvement initiatives: a realist synthesis · Janet C. Long · 2022 · 27 citations · Cited by this paper
  32. Toward Implementing Patient Flow in a Cancer Treatment Center to Reduce Patient Waiting Time and Improve Efficiency · Samuel Suss · 2017 · 25 citations · Cited by this paper
  33. Process evaluation of implementation fidelity of the integrated chronic disease management model in two districts, South Africa · Limakatso Lebina · 2019 · 22 citations · Cited by this paper
  34. Parents’ and guardians’ perceptions on availability and pricing of medicines and healthcare for children in eThekwini, South Africa – a qualitative study · Velisha Ann Perumal-Pillay · 2017 · 20 citations · Cited by this paper
  35. A Simulation Based Study for Managing Hospital Resources by Reducing Patient Waiting Time · Jawad Ahmad · 2020 · 19 citations · Cited by this paper
  36. The Indian healthcare system turns to digital health: eSanjeevaniOPD as a national telemedicine service · Charu Naithani · 2021 · 17 citations · Cited by this paper
  37. Innovation in Primary Healthcare in the Twenty-first Century · Q Monir Islam · 2021 · 16 citations · Cited by this paper
  38. Access to chronic medicines: patients’ preferences for a last kilometre medicine delivery service in Cape Town, South Africa · Siraaj Adams · 2021 · 15 citations · Cited by this paper
  39. Staff and Users’ Experiences of Pharmacy-Based Sexual and Reproductive Health Services: A Qualitative Interview Study from the UK · Julia Gauly · 2020 · 13 citations · Cited by this paper

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