Improving access to quaternary and tertiary health services for Aboriginal and Torres Strait Islander patients by addressing their social, emotional and spiritual wellbeing

Journal of Perioperative Nursing · Published 2024-10-03 · DOI 10.26550/2209-1092.1324

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Abstract

Our facility had no specific admission pathway to support the admission of Aboriginal and Torres Strait Islander patients for planned gastroenterology procedures. The project aimed to decrease failure-to-attend rates with a health and wellness check that uses a yarning approach to support patients’ social and emotional well-being. The program was adapted from a previous model in surgical services that had significantly reduced non-attendance and cancellations. Results from the three-month pilot showed a decrease in non-attendance from 6.6 to 4.1 per cent, underscoring the effectiveness of the approach and benefit to Aboriginal and Torres Strait Islander peoples by improving their access to tertiary health services.

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Publication details

Year
2024

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